Good to know
Privacy policy
We collect as little as we need, keep private things private, and tell you plainly what happens to your information.
Draft for owner review. This copy is a starting point written for the first version of the site. It has not been reviewed by a lawyer. The owner should review and adapt it before launch.
What we collect
- Account: name, email address and a securely hashed password. Passwords are handled by our authentication library and never stored in readable form.
- Letters you send: your question, optional display name and email, topic, and whether you gave permission to publish (with the time you gave it).
- Purchases and courses: what you bought, amounts, and your access. Card details are entered on Stripe's hosted page and never reach our servers.
- Coaching: your booking, time zone, and a short private intake. Intake answers are visible only to you and the coach and are never put in emails or logs.
- Newsletter: your email address and the time you confirmed. Only if you opt in, and separately from everything else.
What we never do
- We do not publish your letter without your permission, and we always remove identifying details first.
- We do not subscribe you to the newsletter because you bought, booked or wrote in.
- We do not put private letters or coaching intake answers in analytics or logs.
- We do not sell your information.
Who processes data for us
Neon (database), Stripe (payments), Resend (email), and Vercel (hosting and private file storage). Each receives only what it needs to do its job.
How long we keep things
- Private letters: kept until you ask us to delete them, or for a review period set by the owner. Draft default: 24 months.
- Coaching intake: deleted 12 months after the final session. Draft default.
- Order and payment records: kept for the period required for tax and accounting. These cannot be deleted on request, but they are separated from your profile when you delete your account.
- Email logs: delivery status is kept for 90 days. Draft default.
Deleting your account
You can request deletion from Account settings after confirming with your password. We delete or anonymize your profile, letters, intake answers and progress. Transaction records we are legally required to keep stay in anonymized form. Deletion ends your access to purchased downloads and courses.
Cookies
We use a secure session cookie to keep you signed in. We do not use advertising cookies.
Your choices
You can ask to see, correct, export or delete your information at any time through the contact page.